Employee Engagement Surveys
Customer Satisfaction Measurement
Survey Methodologies
Training and Development
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About the Company

Our Mission

To assist our clients in improving the productivity and quality of their organizations for their employees and customers.

We Can Help You To…

  • Improve Communication
  • Increase Productivity
  • Build Trust
  • Improve Customer Satisfaction

IRI is a management consulting company which has been helping organizations, large and small, world-wide to achieve excellence since 1974.

We specialize in assessing human resources and customer satisfaction challenges and developing innovative and actionable solutions.

"Experience isn’t what you learn, it’s what you’ve done with what you have learned…" IRI can help you to develop the solutions that are right for your organization. Whether it is improving employee relations, training your managers and supervisors how to maximize their effectiveness, or satisfying your customers and building your business… We can help!


IRI is ready to assist you in the following areas:

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The IRI Guarantee

We have built our business on quality and integrity. If you are dissatisfied with our products or services, then they are free. This has been our guarantee since the founding of our company, and it will remain our guarantee.